Table of Contents
1. What Happens After the Quiz?
2. Subscription Process at a Glance
2.1 Choose Your Trial Plan
2.2 Trial Duration
2.3 Automatic Renewal
2.4 What You Receive
3. Benefits of the Web Subscription
4. How to cancel?
5. Need more help?
Many AskNebula users discover our service through a personalized astrology quiz promoted on platforms like Instagram, Facebook, and TikTok. An example of this quiz can be found at: https://appnebula.co/.
1. What happens After the Quiz?
After completing the quiz, you’ll be offered the chance to purchase detailed astrology readings, such as:
- Compatibility Report
- Palmistry Reading
- Natal Chart
When purchasing a reading, you also begin a 7-day trial of our website subscription. This is also shown on the payment screen before the purchase is completed. Please refer to the screenshot below:
⚠️ Important: This is a website-only subscription. It cannot be managed through your phone settings, the App Store, or Google Play.
2. Subcription Process at a Glance
2.1 Choose Your Trial Plan
Options may include a $1, $5, $9 or $13.67 trial depending on the promotion.
2.2 Trial Duration
The trial typically lasts 7 days, during which you can access your purchased reading and explore the website features.
2.3 Automatic Renewal
After the trial, your subscription will be automatically renewed on a monthly basis, which is also indicated on the payment screen before completing the purchase.
2.4 What you receive
Within 30 minutes after completing your purchase, you’ll receive an email containing a link to get your reading and login details for your AskNebula website account. Subject lines may include:
- Download your palmistry guide and compatibility report
- Get your report✨
On the 6th day of your trial, you’ll receive an email reminder informing you that your subscription will be charged the next day unless you cancel.
📌 The trial end notification is included in an email with the subject line:
"How was your first week of astrological insights?"
3. Benefits of the Web Subscription
As a subscriber, you gain access to:
-
🔮 Personal Astrology Reading
Receive an in-depth reading highlighting your astrological profile and its influence on your life and relationships. -
💫 Horoscopes
Explore the depths of your personality, strengths, weaknesses, and innate tendencies to foster self-growth and personal development. -
💬 One-on-One Guidance
Access a platform with over 300 psychics ready to provide you with real-time guidance on your life challenges. -
💎 Monthly Chat Credits Included
Each subscription plan includes a set number of credits (e.g., 150, 300, 360, etc.), which renew monthly. These credits can be used to chat with psychics on the Nebula Website.
💡 Not sure how credits work? See: How do chats work? How can I use my credits?
4. How to cancel?
If you do not wish to continue using the subscription after the trial, you need to cancel subscription before the trial ends to avoid being charged.
You can cancel your subscription anytime — during the trial or after renewal.
📌 To cancel, simply follow the steps in this guide: How to cancel subscription?
5. Need more help?
If these instructions don’t work for you or you encounter any issues, please feel free to contact our support team, and we will be happy to assist you!