Unfortunately, there is no way to transfer the subscription plan and your account between iOS and Android platforms.
However, you can request assistance from our technical support team.
Use the "Help and Support" option within the Nebula app. To access this:
- Go to the "Horoscope" tab.
- Click on the settings gear icon in the top right corner.
- Tap on the "Help and Support" button to submit a request.
Contacting us through the app will provide us with information about your device, which can help with the process. We will provide you with a link to activate your premium access on the new device.
If you have unused credits on your old device, please provide a screenshot of your in-app balance or a screenshot of the payment for these credits.
By following these steps, we can assist you with transferring your subscription effectively.
Need more help?
If these instructions don’t work for you or you encounter any issues, please feel free to contact our support team directly from the Help Center, and we will be happy to assist you!
Enjoy your journey with Nebula! ✨